Dear Friend,
Let us understand your exact need.
1. Whether your Organization is an ISO 9001 2008 certified company?
2. If yes! The company should have been certified by some Certifying body- which means:
3. You should have access to Quality Manual (QM) & Quality System Procedure (QSP)? then read it - you have the right to do so.
4.Then go to the Resource management and look into scope - Human Resources, Infrastructure, Machinery, Equipment, & Work Environment.
5. Formats are designed as per need of the organization but with some generalizations should have been already designed. Follow procedure.
6. In case of HR, competency mapping + skill matrix analysis, the determination of Competency Requirements & Authority & Responsibility, Individual Competency Records
Training Needs Identification, Training Calendar etc has to be managed.
7. Buy for your self a copy of Standards ISO 9001 2008.
Please let me know- about the above then about ingredients for format.
Regds
Ranjan Chatterjee