Understanding Gap Analysis in Training Evaluation: Key Insights and Approaches

Dear all,

I want to know how to make the Training Gap Analysis chart.

Regards,
Steven.

Dear Steven,

Without knowing what gap you are referring to, it is difficult to advise you on which chart is most appropriate. May we know what you do and in which type of industry and what does the GAP measure. For example, SERVQUAL instrument measures the gap between perceptions and expectations of a service provided. Please see http://www.freequality.org/documents...sis%5B2%5D.ppt found at Google.

Have a nice day.

Simhan
Learning and Teaching Fellow (Retd)
The University of Bolton, UK
Chief Advisor, Promentor-consulting

My fault, Steven, for not reading the message properly. Even there, you have to specify which gap you are measuring. Is it the gap between what trainees know and need to know, or how trainees perceive the training provided and expected, or what managers expect from their trainees after training and how the trainees perform, etc.

If you have established parameters and elaborate on what exactly you are after, I am sure experts will guide you.

Simhan

GAP analysis refers to the process of identifying the objectives/goals to be achieved and where we should go (organization). High performance indicates the gap is getting filled up.

Dravidan

Dear Sir,

I want to conduct a gap analysis on what managers expect from their trainees after training and how the trainees perform. For this purpose, we receive feedback from superiors, which is distributed after three months of the training. The superiors rate the trainees on a scale of 1 - Basic, 2 - Average, 3 - Good, 4 - Excellent.

Now, I would like to understand how to prepare the gap analysis from this feedback.

Regards,
Steven.