Seeking Ideas for HR Agendas to Discuss with Managers in Our Call Centre Meeting

Hi all,

I am an HR trainee in an international call centre. Can you please suggest the HR agendas that can be discussed with all the managers during the meeting.

Regards,
Shelly

One important thing that you can discuss with them is their expectations from the HR Department. What they appreciate and where do they find gaps. Based on this expectation mapping, HR can strategize their approach.

Hi M. Peer Mohamed Sardhar,

Kindly click on the following link. It will provide you with the required information: https://www.citehr.com/search_new.ph...;amp;submit=Go.

Please let me know if this information was useful. If not, I can try to find more information for you.

Regards,
M. Peer Mohamed Sardhar
93831 93832

Hi!

I believe that productivity, quality, adaptability, flexibility to change, understanding client requirements, and service excellence are the most important things to bring to the discussion table. I am not sure if all of this is contextually relevant to you, but there may be issues surrounding these broad aspects that we could discuss.

Please let me know if you find this information useful.

Regards,
Anupriya

Hi Shelly,

You might want to find out from the managers what their short-term and long-term plans are for their departments and, based on that, figure out how HR can offer strategic support.

By the way, can you help me? I am doing my Ph.D. in the area of HRM in BPOs, so your help will be highly valuable.

Thanks,
Regal

Hi Regal,

Thank you for your advice. I would appreciate it if you could be a bit more precise about the area or concern where you require advice. I will be glad to help you.

Regards,
Shelly