Hi seniors,
We were having biometric attendance system, 1 set of biometric attendance reader machines (For which we paid Rs.18000/-) not working, unfortunately we depended on manual attendance only. The person who installed this attendance system is not co operating with me properly. Just he sits in his office and suggests all the things over phone only. several times I asked him 2 visit, but he is not ready to visit. The reasons he is giving as-
1) No guaranty is promised at the time of installation of the product.
2) Not taken AMC.
3)Just ask all your doubts to your staff who was present at the time of Product Demo.
I fed up with his answers. My Boss is pressurizing me to start biometric attendance system immediately. He is ready to pay for providing regular service/ AMC. At the same time, Iam planning to stop the service from the above said person. Pls guide me on the same.
We were having biometric attendance system, 1 set of biometric attendance reader machines (For which we paid Rs.18000/-) not working, unfortunately we depended on manual attendance only. The person who installed this attendance system is not co operating with me properly. Just he sits in his office and suggests all the things over phone only. several times I asked him 2 visit, but he is not ready to visit. The reasons he is giving as-
1) No guaranty is promised at the time of installation of the product.
2) Not taken AMC.
3)Just ask all your doubts to your staff who was present at the time of Product Demo.
I fed up with his answers. My Boss is pressurizing me to start biometric attendance system immediately. He is ready to pay for providing regular service/ AMC. At the same time, Iam planning to stop the service from the above said person. Pls guide me on the same.