How Can This English Proficiency Test Help HR Screen Call Centre Executives?

lakshmi.gottumukkala
Hi,

Please find attached a questionnaire on English Proficiency Test. This is best suited for the recruitment of Call Centre Executives. It may be helpful for HR Executives during the screening process.

Regards,
LG
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tequila
You're quite right. A binary type of test is more efficient compared to the typical multiple-choice format commonly used in testing. Choices are limited to what is commonly perceived as correct, providing a clear distinction between the right answer and multiple "guesses" facilitated through the process of elimination. This method can either confuse or give hints to the test taker.
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