do read "beyond the last blue mountain" featuring JRD tata.
am not sure whether it was JRD or his mentor who visualised in the last century, that it would be difficult for future business owners to keep a tab on the pulse of their employees.
an employee may be going through one of the toughest phases of his life yet the same doesnt hold much priority with the company's head....
this short handbook later on laid the foundation for HR as we know today..
also read May's edition of Human Capital, it features Classic labels which one the award for being the second best place to work...
14% bonus since 1950, average salary of a worker is 20000 pm, two wheelers given to all in 2006, the company didnt have a QC and HR mnager for all these decades and have hired a HR mgr last year only...
suryavrat