Dear Ms. Devi,
Let me give an example so that you can understand what is going wrong in your organisation. An XYZ organisation is in the field of ENGINEERING MAINTENANCE & SERVICE INDUSTRY. Their TECHNICIANS are habitual of taking advantage of situation because their immediate supervisor or foreman neither can be after them nor monitor their ACTIVITY(work done) PER MINUTE or TEN, physically but, we can correlate with our TARGETS PER DAY that made them to define "TIME TAKEN TO COMPLETE XYZ TASK AND ITS ASSOCIATED FACTORS - THAT CAN EITHER DELAY THE WHOLE WORK OR SPEED UP THE TOTAL PROCESS" which gave them clear picture and they had succeeded in enhancing their EMPLOYEES PRODUCTIVITY.
Now please try to understand "HOW DID WE SUCCEED", its very simple....Understand the ROLES & RESPONSIBILITIES of SUPERVISORS & FOREMAN where you'll find "DELEGATION" on the top of the list. But, just DELEGATING ASSIGNMENT(s) will never enhance productivity,
1) DELEGATION has to be executed based on the TEAM MEMBERS SPECIALIZATION and the KIND OF MEMBER HE IS.
2) It also comes along with MONITORING JOBS ASSIGNED CORRELATED WITH TIME because every process is TIME BOUND
3) followed by CROSS VERIFICATION of the JOB DONE by EFFECTIVE FEEDBACK SYSTEM. If you close that assignment without effective verification(it may contains flaws which need to be rectified) as it may ruin your business...
That means THE TOTAL RESPONSIBILITY WAS PASSED ON TO SUPERVISORS AND FOREMAN and they made it happen through the HIGHER OFFICIALS SUPPORT, which is mandatory....
There are circumstances where employees do rest for a while as "NO ONE CAN WORK AT A STRETCH - 8hours/shift"
You have to cross verify as why your SUPERVISOR is sitting IDLE. Have you ever tried to investigate(biased & 360degree level) at all levels before posting your thread? If not, kindly do your homework....
Based on your reply, i will try my best to sort your issue once for all.......but do remember that, "we cannot try to make everything PERFECT in this world"
With profound regards