Dear Mr. Deepak Khanna,
The Importance of Balancing Soft and Hard Skills
Soft skills and hard skills are two sides of the same coin. These are inseparable. One cannot be developed at the cost of another.
For raising the level of employability, both skills are equally important. In India, employers take a lopsided view and give primacy to hard skills or functional skills. This is because employers are unable to calculate the losses caused by the lack of soft skills. When they start measuring it, they will start giving importance to soft skills as well.
Partially, soft skills trainers are also at fault. How many soft skills trainers are able to quantify revenue loss because of the lack of soft skills among the staff of their clients? How many even know how to quantify them?
Soft skills trainers need to learn to give importance to the hard part of their job, i.e., the revenue side, and not the soft part of it, i.e., body language, voice, tone, etc.
Thanks,
Dinesh V Divekar