Dear Balaji,
If you want to create change, you must first identify various management efficiency ratios. Be clear about what needs to be increased and what needs to be decreased; this is the starting point in any training.
By following this procedure, you will also gain support from management because you will be able to show them where you currently stand and where you need to reach.
If you require any clarification, please call me on my mobile or send me an email.
Thanks,
Dinesh V Divekar