Dear All,
Iam working as an HR executive and I am the only HR in my company. I am handling all the HR related activities including mediclaim. In mediclaim, usually when there is a claim, employee should intimate the HR, which is mandatory, so one my employee was admitted in the hospital, so she called me and said that she had some problem and wanted to process through cashless. I did all the back works to process with the mediclaim agency, but the next day I heard from one her friend in office that in the hospital, they are not co operating for the cashless, so she is paying all the bills and wanted to reimburse, but for doing reimbursement also intimation is mandatory. Now in this is situation as a HR what should I have to do???
• Call her directly and explain that she can’t claim without intimation
• Leave as it is and do my work
Require your valuable feedbacks in this regard.
Iam working as an HR executive and I am the only HR in my company. I am handling all the HR related activities including mediclaim. In mediclaim, usually when there is a claim, employee should intimate the HR, which is mandatory, so one my employee was admitted in the hospital, so she called me and said that she had some problem and wanted to process through cashless. I did all the back works to process with the mediclaim agency, but the next day I heard from one her friend in office that in the hospital, they are not co operating for the cashless, so she is paying all the bills and wanted to reimburse, but for doing reimbursement also intimation is mandatory. Now in this is situation as a HR what should I have to do???
• Call her directly and explain that she can’t claim without intimation
• Leave as it is and do my work
Require your valuable feedbacks in this regard.