Please Share Your Views On Kra, Kpa & Kpi - DOC Download

Dear All,

Please share your views on KRA, KPA, and KPI.

Thank you.

KRA stands for Key Result Areas- where in outcomes/results of an individual or an organization is supposed to be assessed for the performance.

Value of KRAs.

Identifying KRAs helps individuals: · Clarify their roles · Align their roles to the organisation’s business or strategic plan · Focus on results rather than activities · Communicate their role’s purposes to others · Set goals and objectives · Prioritize their activities, and therefore improve their time/work management · Make value-added decisions

Description of KRAs

Key result areas (KRAs) capture about 80% of the department's work role. The remainder of the role is usually devoted to areas of shared responsibility (e.g., helping team members, participating in activities for the good of the organisation).

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KEY PERFORMANCE AREAS.[KPA]

When the key results area is large,
it is broken into manageable areas for managing/ evaluation.

these sub-sections of KRAs are called KPA

example

KRA = RECRUITMENT/ SELECTION
KPA 1= RECRUITMENT
KPA 2 = SELECTION

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KEY PERFORMANCE INDICATORS [ KPi]

To manage each KRA/ KPAs, a set of KPI are set .

KRA and hence KPI is attributed to the department /INDIVIDUAL which
can have effect on the business results and is
self measured where applicable.

Greetings of the day,

KRA stands for Key Result Areas, which are the areas where an individual is supposed to perform during their service. For example, an HR professional may have KRAs such as recruitment, sourcing resumes, training and development, and payroll management.

KPIs, or Key Performance Indicators, are used to evaluate KRAs to determine whether the HR person was able to perform in these areas and how well they performed.

Sandeep Bist HR Executive

I would like to add one point that Key Performance Indicator (KPI) is time-bound, i.e., a time frame is defined within which the job is supposed to be completed.

There is a ton of information available on Cite about this. Just use the Research Box at the top of the page. Remember to search FIRST and ask SECOND.

SLA stands for "Service Level Agreement." Usually, when HR personnel deal with any insurance matters (such as mediclaim), this term can be used. An SLA provides information on the types of services that will be offered by the insurance company in a particular situation, as well as other terms, etc.

Regards,
Subrata Sarkar

SLA stands for Service Level Agreement. This is a defined time frame within which a service/process is to be completed. For example, if in an organization, HR has set its SLA of 2 days for payroll-related queries on the HR Help Desk, the concerned person in HR is supposed to answer the query within 2 days.

Munna Giri
Executive HR

Hi All,

Just go through the attached Word file. It's very simple to understand the basics of KRA and KPI.