Problem-Solving Steps with PDCA Approach
Problem-solving involves different steps of approach. A PDCA (Plan Do Check Act) approach is the best way, and everyone has their own method of PDCA in a 6-8 step approach.
Steps in the PDCA Approach
Step 1: Identifying the team and selecting the problem (Problem Statement) and theme for the problem-solving.
Step 2: Identifying the current situation.
Step 3: Analyzing the root cause.
Step 4: Identifying the solution for the root cause.
Step 5: Implementing the solution.
Step 6: Verifying the results.
Step 7: Standardization.
Tools for Identification, Analysis, and Verification
To identify, analyze, and verify, 7 QC tools are used:
- Graph (Line, Bar, Pie)
- Check Sheet
- Control Charts
- Histogram
- Cause and Effect Diagram
- Pareto Diagram
- Scatter Diagram
Apart from these QC techniques, other tools are also used:
- Stratification
- Tree Diagram
- 3W 1H
- 5W 1H
For further clarification, please send in your details so we can discuss through emails for presentations.
Regards