How Do You Assess Communication and Culture Fit in BPO Recruitment Interviews?

Hi All, I request you to post probing questions to assess the following skill sets for BPO recruitments:
- Communication
- Attitude
- Fitment into the company's culture
- Stability issues

Additional Interview Methods for Outbound Sales Campaigns

In addition, for outbound sales campaigns, what are the other interviews apart from personal discussions that could be appropriate?

This article would definitely be useful. I invite all my HR friends to share their views regarding the same.

Regards,
Divya Chandarana

In the BPO sector, questions should be asked logically. For example, "Is the candidate willing to work rotational shifts? (Y/N)" If the candidate answers yes, then we need to check the candidate's availability.

Regards,
Manohar