Expanding Receptionist Roles in Software: What Extra Tasks Can Be Assigned?

Hi all,

Could someone please inform me of the various job responsibilities of a receptionist and suggest any additional tasks that can be assigned? This is within the software industry, and there are not many calls coming in. Therefore, I would like to provide her with some extra responsibilities. I have already assigned some admin-related tasks.

Kindly assist.

Regards,
Jennifer Isaac

Hi,

An efficient receptionist should be given charge of looking after stationery requirements, keeping track of the same, courier management, etc.

Regards,
Anjali

Hi,

As Anjali said, you can assign her the stationery requirement work, courier work, petty cash transactions (i.e., writing vouchers, etc.) after the purchase of items for office use like tube lights, fans, water containers/bottles, etc.

The receptionist can also keep track of the attendance details/leaves of the employees in case the size of your company is small. Additionally, they can maintain copies of general bills of the office, such as electricity, mineral water, phone bills, etc.

Regards,
Arc :)

Hi,

These are the tasks she has been working on since the beginning, but not in the correct manner. I have shown her how to approach this. Please inform me if you need any additional information.

Thanks and Regards,
Jennifer Isaac