How Do External Consultants Really Contribute to Action Learning Programs?

I'm trying to get a sense of how involved and what role external consultants play in implementing action learning. For example, various vendors like PDI, Forum, DDI, CCL, Right Management, and Duke Corp Ed propose workshops followed by action learning, including the involvement of executive sponsors with coaching and post-feedback mechanisms (360, etc.). Do their processes involve leading those teams and providing that coaching (with a monetary value), or do they mainly help develop the initial training programs, leaving the coaching and follow-up feedback to the executive sponsor or HR?

Internalization and the Role of HR and Executive Sponsors

Internalization is initiated by HR and Executive Sponsors. Even if the training partner has promised to follow through, their options will never be a complete solution. They conduct research on your environment to offer the right fit, yet gaps remain.

For example, if you had a Six Sigma training by an external partner for your leadership team, you need to conduct stakeholder analysis and later follow through with handholding and feedback on implementation.

It's not about calling the kettle black, but focusing and involving yourself to ensure the ROI.

Regards,
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