Dear piyalichakraborthy,
I am writing here specifically about the first part of the question "difference between employee engagement and employee involvement."
Recently, Sanjayp7280 raised the same question just a few days back. I am certain you are asking it now because you have not reviewed it even once. Nonetheless, I will explain it again for your benefit.
Understanding the difference is not difficult. When you assign a job to an employee, if he merely carries out the task without enthusiasm, he is assigned but not engaged. However, if he is consistently seen actively working on the assigned job, he is engaged regardless of the outcome. Even if he is complaining, making excuses, causing headaches, but physically present all the time, he is still considered engaged.
On the other hand, when an employee puts his heart into the job, finds joy in doing it, takes pride in his work, and feels satisfied with his performance, he is involved.
For instance, in an interview for a promotion to assistant supervisor, a group leader was asked, "How much time will it take for an employee to remove and refit an aircraft tire?" His response was, "If he is willing, it may take less than two hours. However, if he is not motivated, it may not be done even in two days, sir." He was promoted.
In the first scenario, the employee is involved, whereas in the second case, the employee is engaged. A supervisor's success lies in getting employees involved, not just keeping them engaged.
If this is still unclear, let me simplify it further with an analogy:
A hunter saw a rabbit and commanded his dog to catch it. The dog chased the rabbit but failed. Another dog, witnessing this, asked, "Couldn't you catch a rabbit?" The dog replied, "That rabbit was running for its life, while I was running just to please my master." In this scenario, it is involvement in the case of the rabbit and engagement in the case of the dog.
To elaborate further, let's consider a scenario where a few girls were conversing in a park, not in India but in the USA. One of them posed a question to the group, "What is the difference between like and love?" The witty girl's response was, "If I like him, I permit him; if I love him, I help him." In this case, liking represents engagement, and loving represents involvement.
This analogy holds true when discussing the difference between employee engagement and employee involvement. I hope this explanation clarifies the distinction for you.
Thank you for your patience.
Regards,
Kesava Pillai
Read more at
https://www.citehr.com/251226-differ...#ixzz0nOTzYmJE