I write here only on first part of the question "difference between employee engagement and employee involvement"
Recently Sanjayp7280 raised the same question just few days back. I am sure you raised it now only because you have not gone through it even for once. Any way I repeat the same for your sake.
It is not difficult to understand the difference.
You assign an employee for a job -he is assigned but not engaged. If he is seen all the time attending to the assigned job he is engaged all the while irrespective of the result. It is fine if he does the job just as instructed and you see him engaged. He may be cursing, finding lame excuses not to complete the task, giving you all the headache yet physically present all the time; he is still engaged.
You assign a job to an employee. He puts his soul on the job; seeks pleasure in doing it, takes pride in his performance, and derives satisfaction in doing it - he is involved.
Example: A group leader was asked this question in an interview for his promotion to asst. supervisor.
Question: How much time it will take for an employee to remove one of the aircraft tyres and refit it?
The answer was “If he wants to do it; may just take less than two hours but if he doesn’t want to do it; will not be done even in two days sir.” He was promoted.
In first case the employee will be involved where as in the second case the employee will be engaged . Success of a supervisor is in getting the employees involved not just keeping them engaged.
If you are still not clear I will make it easy for you this way:
On seeing a rabbit a hunter shouted at his dog to catch it. The dog chased the rabbit but failed. While returning to the master with its head hanging low another dog who witnessed this show asked our dog, “Could you not even catch a rabbit”.
It replied “that rabbit was running for its life where as I was running just to please my master”
It is involvement in the case of rabbit and engagement in the case of the dog..
Still have doubt then only read this and I can not go any further.
Few girls were chatting in a park – of course not in India but USA. One had a question to all – “what is the difference between like and love”
The answer given by the knotty girl was “If I like him I permit him, if I love him I help him“
In the case of like it is engagement and in the case of love it is involvement
This is true in the case of your question”difference between employee engagement and employee involvement”.
Please bear with me for I found it easy this way.
I am sure you will never have another doubt in this matter.
more at https://www.citehr.com/251226-differ...#ixzz0nOTzYmJE 9th May 2010 From India, Kollam