When you promote your staff, keep in mind that, similar to recruitment, it should be competency-based. First, identify the competencies required for every position. Many times, promotions are based solely on past performance. However, past performance does not necessarily guarantee success in handling higher-level assignments. I hope you do not fall into this common trap.
I recall something my Executive Director used to say a long time ago - a proficient worker may not necessarily make a good supervisor. It is crucial to assess the individual's qualities in relation to the job requirements. Making a wrong promotion decision can negatively impact the company in two ways: losing a valuable worker and creating an inefficient supervisor.
However, this is an outdated approach. It is advisable to establish a career plan for each employee where promotions are integrated into their career development. Additionally, employee training plays a significant role here. It is essential to groom your employees so they can effectively handle more challenging assignments.
Regards,
Dinesh V Divekar