Dear Nisha,
Training is based on the organisation's needs. Based on what is available in the market decision is never taken to conduct the training programme.
Find out:
a) What are your organisational challenges? Where you want to go?
b) What is the present level of competency of your staffs?
c) What is the level of customer satisfaction? What are the causes of dissatisfaction?
d) What is the level of employee satisfaction? Why are the dissatisfied?
e) What are the operational goof ups? Why these were caused?
f) Why staffs are not able to meet their KRAs? What is the level of variance?
I will help you in doing everything. However, my services are paid one. Talk to you management and we will take the matter further.
In the meanwhile, to keep you informed of my training activities, I have attached my training e-Brochure to this post.
Thanks,
Dinesh V Divekar
[dineshdivekar@yahoo.com]