Conflict and Negotiation in Organizations: How Do You Navigate These Challenges?

Here is Part 7 on Conflict and Negotiation.

Cheers,

Prof. Lakshman

Dear Professor,

Rich content and absolutely professionally prepared. Many points that I was missing (not getting the correct management term) were found and explained well in this series.

Thanks a lot... more insightful topics awaited.

Happy 2007.

Regards,
Nitin Pathak
Ahmedabad

Dear Professor Lakshman,

I only joined recently, and when I received the newsletter today, one of the topics was Conflict Analysis. I am employed by SARS in South Africa, and my work is to develop soft skills training manuals. There are 2 manuals that I still need to develop: one on Conflict Management and one on Negotiation skills.

Going through your part 7 on Conflict and Negotiation, I realized that I would appreciate it if you could be so kind as to forward the other 6 parts to my email address. Would I be able to use some of your ideas in my manuals? My email address is below.

Kind Regards,
Nelia Shaw
Specialist: Research & Design
Fax: 086 549 7585
Email: nshaw@sars.gov.za