hi brindha..i saw ur post for more details abt six sigma.
Six Sigma uses statistical techniques to improve processes in both manufacturing and service industries. there is an important role for Human Resources (HR) in this sophisticated process improvement approach.HR professionals with the right skills can contribute to a Six Sigma initiative at both strategic and tactical levels.
The term "Six Sigma" is widely used to refer to all of the following:
- A structured method for improving business processes. This method, called DMAIC (define, measure, analyze, improve, and control), is supported by an assortment of statistical tools.
- A statistical measurement of how well a business process is performing. A process that performs at "Six Sigma" produces only 3.4 defects out of every million opportunities to produce a defect. Processes that perform at lower sigma levels (such as one sigma or four sigma) produce more defects per million opportunities. It is possible for a process to perform at an even higher level (and thus have even fewer defects), but Six Sigma has become popular as the standard for excellent process performance.
- An organizational mindset in which people make decisions based on data, look for root causes of problems, define defects based on customer rather than internal requirements, seek to control variation, track leading indicators of problems to prevent them from happening, etc.
Implementation of Six sigma plays a vital role in selection and retention of employees, rewards and recognition, measuring team effectiveness, change management, etc. for more details on these, refer to the following websites.
isixsigma.com <link updated to site home> ( Search On Cite | Search On Google )
isixsigma.com <link updated to site home> ( Search On Cite | Search On Google )
http://accelper.com/pdfs/Six%20Sigma...0Resources.pdf
www.aon.com/about/publications/issues/2003_role_hr_six_sigma.jsp <link updated to site home> ( Search On Cite | Search On Google )
<link no longer exists - removed>
<link outdated-removed> ( Search On Cite | Search On Google )
hope this will give u a useful insight into six sigma & HR.