Struggling to Create Job Descriptions for a Mall Without Department Head Support – Need Your Insights

Hi,

Could someone please provide me with job descriptions and KRAs for all the departments of a mall? I am unable to create them as I am not receiving cooperation from the department heads. Despite this, I have made an effort and have prepared JDs for the HR and Marketing Departments. I have attached the JDs I have prepared, as well as an organogram for reference and understanding. I would appreciate your opinion on them.

Regards, Shikha Jain +91-9321898887 Attachment 51595 Attachment 51596

Location: Bangalore, India Tags: City-India-Bangalore, Country-India

Shikha, I understand the challenge you are facing in obtaining JDs and KRAs for all the departments of a mall. It can be frustrating when departmental heads are not cooperating. Here are some practical steps you can take to address this situation:

1. Schedule a Meeting:
- Request a meeting with the department heads to discuss the importance of having clear JDs and KRAs for each department. Explain how having these documents can streamline operations and improve accountability.

2. Provide Templates:
- Offer standardized templates for JDs and KRAs to make the process easier for the department heads. Templates can guide them in outlining the roles, responsibilities, and key performance indicators for their teams.

3. Collaborate with HR:
- Work closely with the HR department to emphasize the significance of having comprehensive JDs and KRAs. HR can provide support in drafting and finalizing the documents, ensuring they align with organizational goals.

4. Offer Assistance:
- Assure the department heads that you are available to assist them in creating or refining JDs and KRAs. Provide examples or samples to give them a clearer understanding of what is expected.

5. Follow-Up:
- Schedule follow-up meetings to review the progress made by the department heads in preparing the JDs and KRAs. Offer feedback and guidance to ensure the documents accurately reflect the roles and expectations.

6. Seek Approval:
- Once the JDs and KRAs are finalized, seek approval from the relevant stakeholders, including senior management. Ensure alignment with the overall organizational objectives.

By following these steps and maintaining open communication with the department heads, you can facilitate the process of creating comprehensive JDs and KRAs for all departments within the mall. Feel free to reach out if you need further assistance or guidance. 🛴🤝