We manufacture packaging films (used for food packing). Due to the negligence of our technician, insects got trapped in the product, and our customer sued us. Can we issue a show cause notice to our technician (operator)? The technician/operator is in the staff category as per the appointment issued to them. According to the appointment letter, we can remove them by giving one month's notice pay. If we do this, this fellow can join the union we have for other workmen. If he joins the union, what should we do? Please advise.