Understanding Competency: What Is It, How to Map It, and Identifying Gaps?

Hi,

Can anyone give me a brief idea of competency, competency mapping, and what is competency gap?

Thanks,
Vikram

Hi Vikram,

Any underlying characteristics required for performing a given task, activity, or role successfully can be considered as competency. Competency may take the following forms: Knowledge, Attitude, Skill, and Habits. Others include Motives, Values, Traits, and Self-Concept.

Competency Mapping is a process that helps in identifying and mapping competencies required for successful performance in a particular role. It is beneficial in organizations where there are:
- Uncertain Environments
- Quantitative/process service jobs
- Self-managed teams
- Development jobs
- Changing organization.

Methods of Mapping include:
1. Interviews
2. Group Work
3. Task Forces
4. Task Analysis Workshop
5. Questionnaires
6. Use of Job Descriptions
7. Performance Appraisal formats, etc.

Hope this helps you. Take care.

Regards,
Lalita

Dear Sir,

Here is a C mapping.

A.V. Prakash

Hi Vikram,

Competency is the umbrella term used to describe the skills, talents, proficiencies, traits, attributes, and aptitudes that correlate with superior job performance and predict success in organizational life.

It is required for all employees because competency is an underlying characteristic of an individual that enables effective and superior job performance. To determine the competencies required for an individual, we first need to identify the role the individual plays, the responsibilities of that role, and then determine the necessary competencies. Competencies may be knowledge-based, skill-based, process-based, etc. However, it is the difference in proficiency levels determined by the organization that varies from one role to another.

It is also suggested to have a separate competency management group to identify and implement these competencies.

Dear Vikram,

I am attaching some articles on Competency Mapping... hope they might be of some help to you.

Any gap in either the Functional Skills, Behavioral Skills, or Technical Skills between the desired points and the points given by the superior is called a Competency Gap.

Regards,

Ankit
09869851356

Dear Ankit,

I have gone through the details attachment regarding the competency. This also solved some of my problems. This is a fantastic elaboration about competency. I think this will be enough for Vikram as well.

Thank you.

Debabrata Pattanayak

Hi Vikram,

The materials given by the members are good.

In simple words, competency is anything that enables a person to achieve or attain a goal.

Whenever we do our respective work, we always strive to attain an objective. To reach the objective, we should have some desired and/or acquired qualities. These qualities are known as competencies. In the HR domain, an HR executive's competency would be lesser than the Head-HR. As we progress up the ladder, we acquire knowledge, skills, and attitude towards our work. This helps us to develop and enhance our competencies.

Some competencies may include knowledge of business, planning and prioritization, decision-making, strategic orientation, etc.

Performance Gaps: There may be different levels of competency. Suppose there are 5 levels of competency. There is a desired level and an actual level of competency. Suppose the desired level of competency for an HR manager is 3, but the actual level is 1. Then the performance gap is 2. Now the assessing head will have to see how this gap can be filled. Either some training, counseling, etc., would be provided to him, or he may be given notice to perform well or would have to leave. Mainly it is to see where a person/employee stands and how this gap will affect the company's performance. Measuring performance gaps is one of the vital tools for identifying training needs.

Regards,
Anuradha

Ankit, could you please email me the VCompentency Mapping[1].ppt file? I couldn't open the file from the link.

VCompentency Mapping[1].ppt

[IMG]https://www.citehr.com/misc.php?do=email_dev&email=eXVzaW5hNjAxNUB5YW hvby5jb20=[/IMG]

Hi Ankit,

The information provided by you is really useful, especially the PPT on Competency Mapping.

Can I know what you are doing?

Regards,
Bindu

Hi Vikram,

I hope you will find the attached documents useful.

Thanks,