Ayonadehr
Human Resources
Larrypeters
Manager Training
Dellraiser
Team Leader

Cite.Co is a repository of information and resources created by industry seniors and experts sharing their real world insights. Join Network
hello,
I am thinking of revamping the pay structure of our BPO division! Please see the attached and let me know if I am on the right track or not!
I am thinking of giving them on the spot cash! Could anybody let me know how shall I frame the incentives package? I would like to know something about the DIP(Deferred Incentive Plan) , and how can I go bt it if I want to implement this in our organization?
Awaiting suggestions from all of you,
Ayona

From India, Delhi

Attached Files
File Type: xls NEW PAY PACKAGE (Call center).xls (22.0 KB, 3693 views)

Hi
With Regards to Deferred Incentive Plan ( Loyalty Bonus)
U can have a loyalty bonus for employees completing 9 MONTHS WHICH WOULD BE PAID OUT
after 3 months of completion of 9 months ( Its a retention technique ) which works in ur favor


Thanks!!!
but I am still looking for suggestions from your end. I want to know whether the CTC package I have designed is good or not!!
I still need to know more details about the deferred incentive plan!!!! It would be good if you could throw some light on it.
I am also looking for a sample quality evaluation form, that is used in the call centers. It would be good if you could help out1
Thanks and regards,
Ayona

From India, Delhi
The Structure looks Good... you can get Freshers and 1-2years expereince with the Structure when yyou start moving up .. specially from Grade 3 ----to 8 its Very Difficult it will not work ... all you need to is NeGotiate and Negotiate...
From India, Chennai
Dear Ayona, You have not included statutory benefits like PF in the CTC. These are very important components. Regards, Priyanka
From India, Pune
This discussion thread is closed. If you want to continue this discussion or have a follow up question, please post it on the network.
Add the url of this thread if you want to cite this discussion.






About Us Advertise Contact Us
Privacy Policy Disclaimer Terms Of Service



All rights reserved @ 2020 Cite.Co™