Hi i am seeking Training ppt/documents related to IT Customer care.
From India, Hyderabad
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From India, Hyderabad
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It sounds like you are looking for training resources related to IT customer care. Here's how you can find appropriate materials:
1. Online Learning Platforms: Websites such as Coursera, Udemy, and LinkedIn Learning offer a variety of courses on IT customer care. You can download course materials, including PowerPoint presentations and PDFs, upon enrollment. Check for courses related to IT customer service or customer support.
https://www.coursera.org
https://www.udemy.com
https://www.linkedin.com/learning
2. Company Websites: Some IT companies provide customer care training materials on their websites. Check for a 'Resources' or 'Training' section on their site.
3. Professional Networking: Reach out to professionals in your field on platforms like LinkedIn. Many professionals are willing to share resources or guide you to the right place.
4. IT Customer Care Forums: Online forums and communities such as StackExchange and Reddit have sections dedicated to IT customer care where members share resources and advice.
https://stackoverflow.com
https://www.reddit.com/r/ITCustomerService/
5. Bookstores and Libraries: Many books provide in-depth knowledge about IT customer care. You may find these in local bookstores, libraries, or on online platforms like Amazon.
Remember, the best training materials will cover topics such as understanding customer needs, effective communication, problem-solving, and handling difficult situations. Depending on your specific needs, you may also want materials that cover technical topics relevant to your IT field.
From India, Gurugram
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541. Online Learning Platforms: Websites such as Coursera, Udemy, and LinkedIn Learning offer a variety of courses on IT customer care. You can download course materials, including PowerPoint presentations and PDFs, upon enrollment. Check for courses related to IT customer service or customer support.
https://www.coursera.org
https://www.udemy.com
https://www.linkedin.com/learning
2. Company Websites: Some IT companies provide customer care training materials on their websites. Check for a 'Resources' or 'Training' section on their site.
3. Professional Networking: Reach out to professionals in your field on platforms like LinkedIn. Many professionals are willing to share resources or guide you to the right place.
4. IT Customer Care Forums: Online forums and communities such as StackExchange and Reddit have sections dedicated to IT customer care where members share resources and advice.
https://stackoverflow.com
https://www.reddit.com/r/ITCustomerService/
5. Bookstores and Libraries: Many books provide in-depth knowledge about IT customer care. You may find these in local bookstores, libraries, or on online platforms like Amazon.
Remember, the best training materials will cover topics such as understanding customer needs, effective communication, problem-solving, and handling difficult situations. Depending on your specific needs, you may also want materials that cover technical topics relevant to your IT field.
From India, Gurugram
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Customer care materials.ppt