Dear all
One of my employee has forgot his UAN password & his mobile no. is also switch off.
Pls let me know the other process to reset the password
Regards
Priya
8th March 2019 From India, Mumbai
#Anonymous
Dear Priya,
In that case, you have to click on forget password option, there you have to click no on asking for OTP.
then after feed his detail as per epf record and aadhar or PAN detail .
you can change password by following this case.
you may ask if face any difficulty.
imran
9th March 2019 From India, Mumbai
Dear Imran
As per the process you told i tried to do the same
After asking for no OTP I had feel up his detail as per epf record but still getting an error (The above information provided is not matching with the information available in the system. Kindly contact to EPFO Office)
Kindly suggest
Regards
Priya
14th March 2019 From India, Mumbai
Dear Priya,
is his/her name is as per aadhar (aadhar must be linked to his account)
Please try again and share the screenshot to my email id
Regards
Imran
16th March 2019 From India, Mumbai
Dear Imran
His Aadhaar is not link to EPF Account
So in this case what is the other option ?
Does employer login have the option to change mobile number?
Regards
Priya
19th March 2019 From India, Mumbai
Dear Priya,
In that case, Old Mobile number can help to reset password. or you can contact your region EPF office personally.
Regards
Imran
19th March 2019 From India, Mumbai
Dear Imran
Thanks for the support
Regard
Priya
20th March 2019 From India, Mumbai
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