priya-das1
1

Dear all One of my employee has forgot his UAN password & his mobile no. is also switch off. Pls let me know the other process to reset the password Regards Priya
From India, Mumbai
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Imran_ilu49
Hr Executive

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Anonymous
14

Dear Priya,
In that case, you have to click on forget password option, there you have to click no on asking for OTP.
then after feed his detail as per epf record and aadhar or PAN detail .
you can change password by following this case.
you may ask if face any difficulty.
imran

From India, Mumbai
priya-das1
1

Dear Imran
As per the process you told i tried to do the same
After asking for no OTP I had feel up his detail as per epf record but still getting an error (The above information provided is not matching with the information available in the system. Kindly contact to EPFO Office)
Kindly suggest
Regards
Priya

From India, Mumbai
imran_ilu49
14

Dear Priya, is his/her name is as per aadhar (aadhar must be linked to his account) Please try again and share the screenshot to my email id imdad_mba86@yahoo.com Regards Imran
From India, Mumbai
priya-das1
1

Dear Imran His Aadhaar is not link to EPF Account So in this case what is the other option ? Does employer login have the option to change mobile number? Regards Priya
From India, Mumbai
imran_ilu49
14

Dear Priya, In that case, Old Mobile number can help to reset password. or you can contact your region EPF office personally. Regards Imran
From India, Mumbai
priya-das1
1

Dear Imran Thanks for the support Regard Priya
From India, Mumbai

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