I'm having the same issue, since mine hasnt resolved yet, so i can't commit on what is the reason for that, hence what I presume, is I've applied, form 10c via unified portal,
Where form 19 via ummang app..
When i applied on d behalf of my friend, it took 14days to undergo the claim settlement, while I'm still unaware for the reason for 10c on hold, I hope you may have an answer by now, as you have applied for the epf, so, I was hoping if you are willing to share your experience!!..
Regards: Rohit Sharma.
23rd November 2018 From India, New Delhi