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The internationally recognized ISO 9001 standard is generic. It is not a product standard, but applicable to any manufacturing or service industry. Created by the International Organization for Standardization (ISO), its objective is to set international requirements for quality management systems. Key features The standard applies to the processes in an organization which have an impact on quality. It emphasizes continual improvement and customer satisfaction.The major clauses in the standard are:
Quality management system
Management responsibility
Resource management
Product realization
Measurement, analysis, and improvement
An ISO 9001 certificate will provide maximum benefit to your organization if it approaches ISO 9001 implementation in a practical way. This will ensure that the quality management systems that are adopted, work to improve the business and are not just a set of procedures that your employees will find hard to manage.By adopting an approach that starts out to implement more efficient working practices  and focuses on the business objectives of the organization, you will achieve a system that will help and support your staff, and improve customer satisfaction. ISO 9001 certification is not just suitable for large organizations but also small businesses that will benefit from adopting efficient quality management systems that will save time and cost, improve efficiency and ultimately improve customer relationships. Some of the benefits to your organization:
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