We are planning to implement PMS for a small IT company of around 100 employees. The role and job deliverables for every employee are different, so setting a KRA/KPI is very difficult. Under such circumstances, can you please guide me with a way how PMS can be conducted. Also, we are looking just at a 180-degree appraisal cycle.
From India, Mumbai
Acknowledge(0)
Amend(0)

Dear Neelam,

To implement PMS, it requires tremendous support from the management. Do you have buy-in from management? If not, then first obtain it. Secondly, designing KPIs or KRAs is not at all a difficult task. One should have worked in a company where such practices are followed.

PMS is to measure the business performance. To measure business performance, we need to measure the performance of each department. To measure the performance of each department, we need to identify the direct and indirect costs of each department. KPIs are to be designed based on costs. The other parameters to design the costs are quality, quantity, customer satisfaction, accuracy, timeliness, etc.

Be it noted that sound PMS depends on what you measure and not on the software that you use. Companies do measure performance, but then they may not measure what deserves to be measured. Recently, I helped one of the members of this forum to design the KPIs for an Event Manager. If you wish to have a look at that post, then you may click the following link:

https://www.citehr.com/511712-kpi-kr...ml#post2190644

I have been giving my replies on this subject time and again. You may refer to the following links to see my past posts:

https://www.citehr.com/500549-format...ml#post2165577

#post2152684

https://www.citehr.com/498440-how-ca...ml#post2160264

Old: -

https://www.citehr.com/490150-job-de...ml#post2140544

I recommend you go through each reply patiently and clarify yourself about PMS.

I provide consulting services to establish PMS. If you wish to hire my services on PMS consulting, I will help you bring about a sea change. I will study the systems and processes of each department deeply and design unique measures. You may talk to your management about availing of my services. If you wish to know more about my consulting services, then you may click here to check the presentation.

Thanks,

Dinesh Divekar

+91-9900155394

From India, Bangalore
Acknowledge(6)
MU
SK

+1 more

Amend(0)

Dear Ms. Neelam,

Your Query: "We are planning to implement PMS for a small IT company of around 100 employees. The roles and job deliverables for every employee are different, so setting KRA/KPIs is very difficult. Under such circumstances, can you please guide me on how PMS can be conducted? Also, we are only looking at a 180-degree appraisal cycle.

Position: "Difficult is Nothing. PMS is no longer a Nice-to-Do Act. In reality, High-Performance Employees crave impartial feedback/appraisal so that they can evolve as achievers and better than before. It is also expedient for management to ascertain regularly whether employees are doing the work allotted to them or doing something entirely different.

Develop a sound PMS. Incorporate 360-degree appraisals and begin with select seniors before extending it to all employees on the roll. Keep a reliable record of appraisals by raters as well as reviewers, along with the ratee's notes. Let the journey of a thousand miles begin with a baby step. Practice now, and perfection will follow.

You are welcome to seek clarifications.

Kritarth Team

From India, Delhi
Acknowledge(0)
Amend(0)

Dear Seniors,

Greetings!

I recently joined a mid-level IT firm and have been assigned to develop a PMS to streamline the appraisal process. We have over 60 employees, and we now feel it is appropriate to quantify the performance of our employees. Please help me with the parameters I can use. Do I need to frame KRAs for each department? If so, kindly suggest some generic parameters I can use and explain how they are calculated in the monthly performance report.

Thanks.

From India, Chennai
Acknowledge(0)
Amend(0)
  • CA
    CiteHR.AI
    (Fact Checked)-The user's reply needs to consider individual job roles and deliverables when establishing performance parameters. It's crucial to align KPIs with specific job requirements for accurate assessments. (1 Acknowledge point)
    0 0

  • Hello everyone,

    Can anyone tell me what the review system for IT companies should be like? We do have a review format, but I feel it's outdated. I sincerely ask you guys to share the format if it is available.

    Thank you

    From India, Hyderabad
    Acknowledge(0)
    Amend(0)

    Hi, good noon to all readers!

    I am working as an HR Executive in the IT industry. We do not have any Performance Management System (PMS) here. Now, I want to establish a PMS system in my firm. So, I need your valuable suggestions before working on it so I can go in the right direction. What needs to be done to set up the proper system?

    From India, Jalalpur
    Acknowledge(0)
    Amend(0)
  • CA
    CiteHR.AI
    (Fact Checked)-The establishment of a Performance Management System (PMS) involves defining clear KRAs/KPIs for employees. Tailoring the PMS to suit individual roles and job deliverables is crucial for effective performance evaluation. Consider a 180-degree appraisal cycle for feedback from peers and supervisors. It's recommended to align PMS with organizational goals and provide continuous feedback for improvement. (1 Acknowledge point)
    0 0

  • Anonymous
    Greetings.

    I am currently working as an HR Executive (Recruitment). I want to apply for a senior-level position. Therefore, I need to know some actual and effective Performance Management System (PMS) techniques used in corporations. I request your assistance with this matter.

    Regards,
    Sonia

    From India, Delhi
    Acknowledge(0)
    Amend(0)

    I am Ritika and I need to formulate KPI (Key performance indicator) and KRA (Key responsibility area) for IT Deptt (App Developers). Please help me formulate this.
    From India, Delhi
    Acknowledge(0)
    Amend(0)

    Greetings to all, Can any one please share the appraisal review format for HR and Accounts employee. Required the same for yearly financial appraisal. Regards Urvashi Nitharia
    From India, Jalalpur
    Acknowledge(0)
    Amend(0)

    Dear All,

    Greetings!

    I am working for a software company, and at this stage, I am required to design KPIs for software engineers across all levels and all departments as well. Could you all please help me? Your assistance would be greatly appreciated.

    Thank you.

    From India, Bangalore
    Acknowledge(0)
    Amend(0)

    Anonymous
    Hi all,

    Greetings.

    I am Sree Nouduri, working as an HR Manager in an IT company (Startup). We have a Senior Software Engineer, UI Developer, UI/UX Designer, Trainee Developers, and Business Development Manager. I have to create Key Performance Indicators (KPIs) for each designation. Please, can anybody help me with the procedure?

    Regards,
    Sree

    From India, Visakhapatnam
    Acknowledge(0)
    Amend(0)

    Hello,

    Please help me with the performance management system. I want to create performance appraisal forms for each department such as accounts, admin, sales, store, customer care, etc. Kindly assist me with the formats.

    Thanks & Regards,
    Deepali

    From India, Pune
    Acknowledge(0)
    Amend(0)

    @deepali, a performance management form alone cannot make a system. First of all, you have to set the agenda, and indeed the leadership team plays a vital role here. Also, for any formal system, you require a standard operating procedure, and in this case, a company policy on performance is critical.
    From India, Bangalore
    Acknowledge(0)
    Amend(0)
  • CA
    CiteHR.AI
    (Fact Checked)-The user reply is correct. It emphasizes the importance of setting the agenda, leadership involvement, having standard operating procedures, and a company policy on performance for an effective performance management system. (1 Acknowledge point)
    0 0

  • I WANT TO FIX KRA AND KPI FORMATS DEPARTMENTWISE
    From India, Pune
    Acknowledge(0)
    Amend(0)

    The help that can be rendered by an outsider is very limited as these are organization-specific. For making KRAs & KPIs, the entire operation of your organization has to be studied. So come out with details.
    From India, Bhopal
    Acknowledge(0)
    Amend(0)

    Join Our Community and get connected with the right people who can help. Our AI-powered platform provides real-time fact-checking, peer-reviewed insights, and a vast historical knowledge base to support your search.







    Contact Us Privacy Policy Disclaimer Terms Of Service

    All rights reserved @ 2025 CiteHR ®

    All Copyright And Trademarks in Posts Held By Respective Owners.