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I have been recruited by TCS but their background check team states that my first employer reed elsevier has denied to share any employee or ex employee relate details to any party as per their new policies. So my BGC is not getting completed. As i was on contact there, i have do not have the pay slips since the salary was paid in the form of a cheque.
Though i have the releiving letter from the company but that would be considered later after the initial verification.
My joining has already been extended several times due to this.

From India, Mumbai
Since the last salary paid to you via Cheque but you might have earlier salary slips with you. You need to check with TCS BGC Team if they can accept earlier salary slips from you. But if they insist to see last salary slip then request them to accept your bank statement.
From United Arab Emirates, Dubai
Even if it was paid through cheques, you will have the bank statements clearly showing the company name. Check if that is acceptable. If your previous company has changed its rules, that is not under your or TCS's locus of control.
From India, Mumbai
Thanks for the reply....
Here the catch, the bank account i used to deposit the cheque was closed by me after i left job there. I have scanned the docs of the bank pass book but m unsure if the bank would be interested in sharing any details for the account already closed though i know that bank do keep the person's details for 7 years after the account is closed. Also when i know i am clean and honest and have the neccessary docs then why shd i be waiting for that long....

From India, Mumbai

You could explore the following options:

1. Provide TCS with a copy of your appointment letter and relieving letter.

2. Provide TCS with a copy of your Bank statements, if they reflect the name of company from which you got your salary.

3. Try and reach out to an ex-colleague of yours who is still with your previous company and see if they are willing to speak to TCS to convey their policy under which they are currently unable to confirm whether or not a person had worked for them.

4. Or try to get the contact details (phone and email) of the current Head of HR of your previous company and provide them to TCS with a request that they could speak to the previous company and confirm that their policy does not allow disclosing of information about previous employees.

These are some suggestions to try and place facts in front of TCS hoping that a "Cannot be Verified" comment by the BGC would get overridden to your benefit.

If none of these work, you could seek a formal meeting with the Recruitment Manager at TCS and place your case before him, requesting him for guidance on how the gap can be addressed.

While you may be clean and honest, the unfortunate reality is that many people do not hesitate to falsify their experience etc. For any large organisation, they need to know conclusively that you are stating the truth and it can be verified independently.

All the best


Raju Bhatnagar

From India, Bangalore
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