Senior Manager - Talent Acquisition
Raj Kumar Hansdah
Shrm, Od, Hrd, Pms
Hr Executive
+1 Other

Thread Started by #Honeymaya

Hello Seniors.
I am Priyanka, working as a HR Admin executive in a website design company since 1 year. Till date I am handling all HR and Admin activities like entire Recruitment process, Personnel record management, Attendance management, etc.. Now my management is asking me to handle the clients also...
So I am confused , whether this is a good opportunity for me or It would lead me away from my HR profile ??????????????
One More thing I want to include that at this stage of my career I want to learn More and more in HR Operations Profile (like Payroll, HR compliance, PMS, Competency Mapping, etc)
So what should I do as in my current company there is no payroll, PF............??????????????????????????????????
Please Help..
Waiting for your Valuable Suggestions..
Thank you in advance
26th March 2014 From India, New Delhi
Dear Priyanka
It is not unusual to find that in small companies, HR is required to do a lot of other tasks which may not be related at all to HR.
This is presumably a cost-saving measure intended to utilize the spare time of the resource.
One also understands your desire to learn more of HR.
However, I am afraid your options are limited in a small company. It is up to you whether you take up this assignment; but since there is no scope for refusal; you might start exploring other better opportunities elsewhere.
Warm regards.
26th March 2014 From India, Delhi
Dear ,
U will get a big big opportunity for growing your career graph. Dont forget that it is part of compliance so accept it with full confidence.
Thru this work u will be well known person in market and golden opportunity. It will effect in your career graph for growth and if u spend 2 to 3 years wit this work, u will get good opening as HR & Compliance Executive and above level. But at the same time concentrate on hr activities also whatever you done nowadays.
Also,good to here you that u have learn and follow many core hr activities in current org.
I am working as Sr.HR & Compliance Executive for last 7 yrs so i know all this.
If you have any query or need any information,feel free to mail me-
Arpan Naik
Sr.Executive HR & Compliance
26th March 2014 From India, Mumbai
Raj Kumar Hansdah

Thank you sooo much for your suggestions .. I think I have gained some confidence now. and for sure i will mail you (Arpan Naik) if i will have any query...
Looking for more suggestions.................
Thanks and Regards
HR Admin Executive
26th March 2014 From India, New Delhi
Dear Priyanka,
Before you take new responsibility, find out what is your role and responsibility to handle clients.If management fully involve you to handle clients than ok and if your role is just to do paper work and other communication will manage by other guy. Than think on it before accept.
If you need any clarification, contact me-09624643307.
26th March 2014 From India, Mumbai
Thank you (Arpan Naik)
I have already inquired about the same, and my management said that I will be involved in the whole process Client handling along with that i will have to handle the HR Department also and they also added that they would hire a new person to assist me if there will be more work pressure.
My New responsibilities would be-
1. They will provide me Leads of the projects.
2. I have to share the product details with the clients .
3. To know the requirements of the Clients.
4. To forward the Client requirement detail to the project manager.
5. To Followup with the client's Revisions or Queries related to designs till the final acceptance of the designs by the clients
Thanks and Regards
26th March 2014 From India, New Delhi
I think you born with good luck...Dont think more on this, just accept it and start work on this. Thru this work u will learn hr and specially compliance process as well production matters and issues related to it. Moreover it will be plus point for you to get change like this. Very few people in this ind, who get opportunity like u.It is not easy to get information from deference dept to fill clients form but i hope u maintain good relation wit them so they will provide information to fill form.
The responsibility which mgmt decide to give u is little bit tough in starting days but not impossible. U can do it. Once you familiar with this, you will fully enjoy ur work and you will get good opportunity in future.
Other company will keen to hire you after exp in this after 2 to 3 yrs.
All the best
26th March 2014 From India, Mumbai
Hi Priyanka,

Being only 1 year in HR, I understand it is a bit challenging to accept this responsibility.

But with guidance from your seniors, industry peers and from this forum members, I think you can do it.

Client management will make you mature and provide knowledge on multiple dimensions including, (I) customer relationship, (ii) expectation management, (iii) product knowledge, (iv) market behavior, (v) HR interfaces & touch points both internal & external organizations and many more.

My strong suggestion is that never allow to build stress within yourself. Upfront, discuss with seniors and competent people and understand the root causes of any problem and difficulties, before it becomes a bottleneck.

Sharing a link for your use. Many such materials are available on the web.

6 Tips to Managing Client Expectations |

Feel free to contact me at Linked In


Nimai Majumdar
28th March 2014 From India, Bangalore
Nimai Majumdar
First of all thank you soooo much for your valuable Suggestion. :-) :-)
Surely it guided me and the Link provided by you is very much helpful for me in accepting new challenges of my profession.....
Expecting your valuable guidance in future also...
Thank you
28th March 2014 From India, New Delhi
I agree with Nimai Majumdar, U should maintain good relation professionally with seniors to get information from them.
Also, one thing keep in mind that whatever you information ask from some one, just put mail. Never communicate with anybody verbally,Always communicate thru mail or on paper to keep ur side safe. This is basic funda of Corporate world.
28th March 2014 From India, Mumbai
Thanks Priyanka and thanks Arpan. It is my privilege to be useful to you.
Ref. Arpan's advice, in my personal experience, always putting every request and information in email may not be the best strategy.
Yes, when we feel by professional judgment that some dialog or transaction or critical information must have to be recorded, then putting that in email is the minimum requirement.
Otherwise, many times verbal talk with direct or phone approach, SMS, asking some info in informal environment (lunch table, office floor, etc) becomes very much useful and approachable.
The other person should not have doubt in mind thinking that you are putting everything in email because you do not trust someone.
Building un-doubtable trust with seniors, peers, customers and any Industry stakeholder is one of the key assets in professional & personal relationship.
Keeping your EGO out is very critical towards that endeavor.
28th March 2014 From India, Bangalore
Yes. U r right nimai, but i had pass thru it so i advice this. We know we are good but many time when people come in trouble, they blame us for this and told to senior that all this done us so if we communicate thru mail and such type of circumstances happen at that time we will be in strong position as we have documentary evidence.
I never say that never talk verbally with other.But at the same time think about reaction of this after communication, and not to be problem with this. Not every time but some people change with time so we need to open eyes during our work desk.
28th March 2014 From India, Mumbai
I think the profile they are giving you is nothing more than that of sales. This is probably because you would be having good communication skills and convincing attitude. My suggestion is that if your focus is in HR only, then opportunity is something which can be avoided. Although, if you are someone who likes to experiment, then you can explore this.
Wish you all the best !
3rd April 2014 From India, Delhi
Hello Vineet,
Thank you for your suggestion, and yes i am experiment loving person so, i will explore this opportunity..............
Thank you every one.. You people helped me in gaining confidence through your helpful suggestions and comments....
4th April 2014 From India, New Delhi
Dear Priyanka,
It is part of HR so its depend on u. How to handle HR activity with this role. I m sure after start this work, ur confidence level will automatically going high level.
Also, Plus point of this work is u will meet with differ type of people, and they will guide you to solve problem. U can learn clients requirements.
4th April 2014 From India, Mumbai
Reply (Add What You Know) Start New Discussion

Cite.Co - is a repository of information created by your industry peers and experienced seniors. Register Here and help by adding your inputs to this topic/query page.
Prime Sponsor: TALENTEDGE - Certification Courses for career growth from top institutes like IIM / XLRI direct to device (online digital learning)

About Us Advertise Contact Us
Privacy Policy Disclaimer Terms Of Service

All rights reserved @ 2019 Cite.Co™