There are labor laws applicable.The payment of gratuity Act 1972 applies to all employees irrespective of nature of work.designation and salary.Other laws apply subject the conditions there in .
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Labour Law/HR Adviser
Your question has two parts - the first part is about how to dispense with the services of a non-performing employee and the second part about the applicability of the labour laws to all categories of employees.From your post it is discernible that your management and labour have a long and cordial relations even in the absence of a trade union - it is very nice. I may not be wrong if I presume that in spite of the best of efforts you have taken to correct, the particular employee is not coming forth in the correction course and eventually became a dead-wood.As a people-centered manager have you analysed the reasons? What's his past history? How old is he now? Does his non-performance relatable to his psyche or his personal habits?Is it your considered opinion that he should be shown the exit door?Whether you've got certified Standing Orders? Whether the individual is a workman or not, you have to follow the Principles of Natural Justice before sending him out. Labour Laws are applicable only in case of workmen as defined in the concerned statute.
The employee in question is not a workmen but a supervisor with more than 8 years experience. And the problem is his work negligence and this is affecting the whole department. So that why I asked whether same laws are applicable to supervisors too? As such we are trying our best to improve the employee performance and motivate him to improve. Terminating him would be the last resort. So just wanted to confirm the legal procedure for termination because as such it is lengthy process and work atmosphere can turn hostile when you issue several notices against an employee and fire him.
Now to avoid such problems in future, we have decided to have written agreement with all our employees mentioning the exit clause clearly to make them aware of consequences of non-performance. Would a written contract supersede the labor law regarding termination? I have seen many appointment letters of mentioning that they can relieve the employee immediately without notice by paying 1 or 2 month salary. Is it legal to do so ?
1. Is this a factory or does it come under shop & establishment act
2. Does this come under industrial employment standing orders act ? if so, do you have your certified standing orders or will model standing orders apply. What is the provision for termination under that ?
3. Does he come under the definition of exempt employees ?
In any case, it is important to give a notice (show cause notice ? senior members please clarify) warning him of termination if he does not improve. Further, it is better that you give measurable performance indicators that you want him to achieve in (say) 2 months and also give a list of cases where he has been careless and the effect it has had on his team and on the company.
If necessary, give another notice after a month if there has been no improvement and finally after 3 months, you can issue a termination notice.
It is important that the employee must be given a chance to present his side of the story, in writing or orally. His contention / submission must be considered seriously by the management and a further reply / information must be given to him. In case he is giving an oral reply, have a written down, signed by senior managers & HR and the employee to record what he has said (principles of natural justice is important).
Once a termination order is given, you can give him his notice pay and ask him not to attend office from the next day. That is allowed. Else, you can also ask him not to attend office but remain on call to report if required and pay him his notice pay on the due dates (along with salary of others) or within 2 days of end of notice pay.
if the non-performing employee is a workmen then
1. Display a General Notice to all mentioning that everyone have to give production and to improve productivity
2. Advise the non-performing employee by the supervisor for 3 to 4 days
3. Now advise the employee through Production Manager
4. if there is no improvement then start issuing show cause notice and also pls see whether you have any work load settlement or job card to prove the production.
thanks and regards
please advise me how can we supervise performance per employee. like if we see we have good production report but from them few employees are very good workers who done hard work. and some of them just doing work when managers are around. so somehow we know the situation and know who does it. but I am looking for any types of formats or form by that I can prove that on papers.
What I understand from your post is that there are some employees who do good work when the mangers are around and you seek to know how to supervise them so that they keep doing the good work. They may pose a problem if they are allowed to let off because the hard working employees may catch their habit fast.
It can be inferred from your post that the employees are competent to do their job and can do good job .I therefore do not visualize that there is any need to coach them as to how to do a job. They may be just lazy, whiling away their time in the office
Since your immediate concern is to know as to how to supervise them, I confine myself to this issue without going into issues of motivation etc. My suggestions are :
1) Call a meeting of all such employees. In the meeting, it is necessary to impress up on them that the company means business and that it expects every employee to contribute to the business and views such contributions as important and desires that the tasks are completed within the time lines and therefore decides to review and assess the performance of the employees.
2) Thereafter provide a written description of the tasks expected to be performed.
3) If it is so needed, explain them as how is to be done. Explain as to how and whom to coordinate with, the quality standards to be maintained etc.
4) Stipulate deadlines for completing the tasks.
5) Thereafter, at specified intervals f time, go to them to enquire whether they need any help. Do not frequently visit them or give them the impression that you are standing behind them breathing down their neck. They may not like it. Allow them the freedom but cast up on hem the responsibility for completing the task.
6) If any employee is not able to meet the time line, you can have one to one discussion with him the reasons for the same and address them. This sends a message that the management is serious about performance.
What is important is in dealing with lazy employees or deliberate work-shirkers is that the management has a serious business to do and they are employed in a workplace but not invited to a garden and that they need to contribute to the business for which they are paid.