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Hi Seniors, I am working on a project that is not live yet. I have some data like the size of the team, the number of tasks, and the average time spent on each task. This is a simple calculation, but what I don't have is the work for which I don't know how to calculate man-hours, like sitting on the system and monitoring throughout the shift. There are 3 shifts per day in a 24x7 environment. Can anybody share the best practice to calculate the man-hours here? My main motto is to increase the size of the team, which I believe is less at this moment.
From India, Noida
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Understanding Three Shifts a Day

Three shifts a day clearly mean an employee is subjected to work for eight hours a day in any of the shifts allotted. This equates to 40 hours a week in a five-day environment and 48 hours in the case of a six-day work environment.

My concern is, what's the purpose of calculating man-hours? Is it for paying them a salary, or is it for productivity purposes?

Thank you.

From India, Delhi
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I second Unmesh. The calculations alone might help you create new positions. Please list the following:

1. Downtime for the task if the member is not present.
2. Time taken for the talent to be trained, both in the classroom and on-the-job, before being billable.
3. Bottlenecks and dependencies for each role.
4. Existing budget compared to the billable ratio.

Thank you.

From India, Mumbai
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Yes, New positions needs to be created since I see the volume of work but not sure how to quantify or showcase it to the higher management. If we have any such formula to calculate, please share.
From India, Noida
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