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Cant download files even after log in. Page redirects to subscription page. Please help.
From India
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Hi, why is that i cannot access any attachment ? it jumps onto my comments page. please advise. also is this is the right forum for such queries ?
From United Arab Emirates, Dubai
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Hi Anneline, can you try once more? We are working on making the downloads more accessible, even when the user is logged out. This may have been one of the errors, and I think it's fixed. Kindly check and let us know.

Regards,
Sid

From India, Gurgaon
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Can you please try once more - we are making downloads more accessible to logged out members - this was possibly an error during the development process. Regards, Sid
From India, Gurgaon
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Hello Anneline, I hope you are no longer experiencing any issues with accessing attachments after the intervention of Mr. Sid. Could you assist me in finding the answer to the following question?

How to Determine the Right Forum for Your Queries

How can one determine whether the place, people, or forum where they are seeking answers to their questions or queries is the right one before asking? This is a personal question for you, and I would greatly appreciate your insights on this matter.

Regards,

From India, Gurgaon
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I’m facing a similar problem of not being able to open any attachment & instead jumping on to comments page . Can anybody help on this .
From India, Mumbai
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Can you please try once more and report back - we have made some more changes. Regards, Sid
From India, Gurgaon
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Dear Sid , On clicking any attachments i’m getting directed to USER CONTROL PANEL . I tried few more times but the problem still remains . Thanks very much for your support . B Rgds , Chetan
From India, Mumbai
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Hello Everyone, I think it’s working now — I just downloaded a e-Book. Rgds, TS
From India, Hyderabad
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Hi Taj, we have actually opened up attachment downloads to all users—even those who are logged out. Logged-out users just need to provide an email address, and the download starts. We conduct email verification later.

We believe that if a user does not recognize the usefulness of this community, they will probably not be interested in returning even if we confirm their email. Surprisingly, even without verification, people are providing their actual emails for the downloads. With this process change, we have tripled our email subscription rates—from 2K to 6K. We are also encouraging our members to +1 our pages when they download a file. Google +1 has become a significant ranking factor, and without these votes, we cannot rank well on search keywords.

Regards,
Sid

From India, Gurgaon
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