Dinesh Divekar
Business Mentor, Consultant And Trainer
Regional Manager- Human Resources

Deal All,
Need to know the best HR practices on interaction with sales team on different location , Employee conncet, Performance & sales improvement and motivational factor for sales team.

From India, Mumbai
Dear Abhishek,
The best HR practice is to accompany salespersons in their sales call. Spend one day per fortnight or month along with salesperson. Each time you should go with different salesperson. Record your observations. These records will be helpful in your future recruitment also.
The No 1 challenge for sales department is to have well defined sales process. Every single salesperson should follow same process irrespective of location. This is quite challenging but once you do it, you will reap benefits forever. Nothing more than standard sales process motivates the sales persons.
Dinesh V Divekar
Beware of false knowledge; it is more dangerous than ignorance.

From India, Bangalore
Dear Abhishek
I have given replies to your query in my first post itself. By the way what is your product or service? How many salespersons you have and what is their education level? What market study you have done? What kind of training you have given to your salespersons? How salespersons share their experience of their sales calls among themselves?
I recommend you talking to sales head and designing standardised sales process. This should be your first priority. At the same time, your sales head should not feel that you are too intrusive in his territory but you need to tell him that standardisation of systems and processes is major OD intervention and standarisation of sales process is no exception.
Training of salespersons will come later.
P.S.: - My name is "Dinesh Divekar" and not "Diwakar"
Dinesh V Divekar
Thanks diwakar, need to know what kind of activity i can proceed for sales team? and how would i get involve with sales team?

From India, Bangalore
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