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I would like to get some information, probably a PowerPoint presentation or reading material, on the phases of a professional call. Also, I am looking for videos on call handling skills. I appreciate your support and help.

Many Thanks,
John

From India, New Delhi
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Dear John, Greetings!! There is a lot of material at citehr, need a refine search for ur needs, try this else contact me for further help if required.
From India, Delhi
Attached Files (Download Requires Membership)
File Type: doc telephone handling.doc (68.0 KB, 1222 views)

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Dear friends, Currently, I am working as an HR in a small software company. I am a fresher and have no experience in the management field. Can anyone help me with how to handle calls from the recruitment/consultancy side?

Thanks in advance.

Regards,
Hellen

From India, Madras
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