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chapki_dp
1

Hi all, Can anyone share with me your knowledge about knowledge management. I am confused with the term being used in different context. Durga
From India, Coimbatore
Phanish
1

Hi Durga,

Definition:

Knowledge Management is the collection of processes that govern the creation, dissemination, and utilization of knowledge. In one form or another, knowledge management has been around for a very long time. Practitioners have included philosophers, priests, teachers, politicians, scribes, Liberians, etc.

So if Knowledge Management is such an ageless and broad topic what role does it serve in today's Information Age? These processes exist whether we acknowledge them or not and they have a profound effect on the decisions we make and the actions we take, both of which are enabled by knowledge of some type. If this is the case, and we agree that many of our decisions and actions have profound and long lasting effects, it makes sense to recognize and understand the processes that effect or actions and decision and, where possible, take steps to improve the quality these processes and in turn improve the quality of those actions and decisions for which we are responsible?

Knowledge management is not a, "a technology thing" or a, "computer thing" If we accept the premise that knowledge management is concerned with the entire process of discovery and creation of knowledge, dissemination of knowledge , and the utilization of knowledge then we are strongly driven to accept that knowledge management is much more than a "technology thing" and that elements of it exist in each of our jobs

Check the below link also.It might be helpful for you

http://www.sveiby.com/library.html

From India, Hyderabad
Phanish
1

Hi Durga,

Definition:

Knowledge Management is the collection of processes that govern the creation, dissemination, and utilization of knowledge. In one form or another, knowledge management has been around for a very long time. Practitioners have included philosophers, priests, teachers, politicians, scribes, Liberians, etc.

So if Knowledge Management is such an ageless and broad topic what role does it serve in today's Information Age? These processes exist whether we acknowledge them or not and they have a profound effect on the decisions we make and the actions we take, both of which are enabled by knowledge of some type. If this is the case, and we agree that many of our decisions and actions have profound and long lasting effects, it makes sense to recognize and understand the processes that effect or actions and decision and, where possible, take steps to improve the quality these processes and in turn improve the quality of those actions and decisions for which we are responsible?

Knowledge management is not a, "a technology thing" or a, "computer thing" If we accept the premise that knowledge management is concerned with the entire process of discovery and creation of knowledge, dissemination of knowledge , and the utilization of knowledge then we are strongly driven to accept that knowledge management is much more than a "technology thing" and that elements of it exist in each of our jobs

Check the below link also.It might be helpful for you

http://www.sveiby.com/library.html

from

Phanish

From India, Hyderabad
leolingham2000
260

KNOWLEDGE MANAGEMENT.

Knowledge Management is any process or practice of creating,

acquiring , capturing, sharing, and using knowledge, wherever

it resides , to enhance learning and performance in organizations.



Knowledge Management involves transforming knowledge resources

by identifying relevant informing and then disseminating it so that

learning can take place. KM strategies promote the sharing of

knowledge by linking people with people, and by linking them

to information so that they can learn from documented experiences.

KM could be categorized as

-embedded in technologies, rules, organizational procedures.

-encultured in organization values, beliefs,stories, understandings.

-embedded in practical activities, skills, competences of members.

-embraced as conceptual understanding / cognitive skills.

KM SYSTEMS

-creating intranet

-creating data warehouse

-developing/ using decision support sytems

-creating/ developing groupware systems like emails,lotus notes etc.

KNOWLEDGE MANAGEMENT PLANNING& DEVELOPMENT

PHASE 1: INFRASTRUCTURAL EVALUATION

Step 1: Analyzing existing infrastructure

Step 2: Aligning knowledge management and business strategy

PHASE 2: KM SYSTEM ANALYSIS, DESIGN, AND DEVELOPMENT

Step 3: Designing the knowledge management architecture and integrating existing infrastructure

Step 4: Auditing and analyzing existing knowledge

Step 5: Designing the knowledge management team

Step 6: Creating the knowledge management blueprint

Step 7: Developing the knowledge management system

PHASE 3: DEPLOYMENT

Step 8: Deploying with RDI methodology

Step 9: Change management, culture, reward structure design,etc

PHASE 4: PERFORMANCE EVALUATION

Step 10: Measuring results of knowledge management, devising ROI met­rics, and evaluating system performance

regards

LEO LINGHAM

From India, Mumbai
Ekta Sharma
6

KNOWLEDGE MANAGEMENT

In the post industrial era , the success of a corporation lies more in its intellectual and systems capabilities than in its physical assets.The capacity to manage human intellect and to convert it into useful products and services - is fast becoming the critical execution skill of the age.

Knowledge Management is the process by which the organization generates wealth from its intellectual or knowledge based assets.The management aspect of the concept is that the knowledge available is managed economically and gets optionally used.

Karl Erik Seviby defines knowledge management as "The art of creating value from an organizations intangible assets". Lotus Development Corporation views knowledge Management as the " the systematic leveraging of information and expertise to improve organizational innovation , responsiveness ,productivity and competency".

There are five major area of Knowledge Management:

1. Capturing Knowledge

2. Sharing Knowledge

3. Enhancing Knowledge

4. Enabling Knowledge

5. Leveraging Knowledge

Capturing Knowledge: It is the starting point of any knowledge management project.It enables the acquisition , synthesis and creation of knowledge.Various structures and processes are there to enable articulating knowledge.

Sharing Knowledge: Capturing knowledge would be incomplete if the assorted knowledge is not shared widely among the employees.There is real power in effective knowledge transfer.

Enhancing Knowledge: It involves building on the existing knowledge base of the employees.The current and potential knowledge requirements of the employees are systematically and scientifically diagnosed with the objective of aiding their development.

Enabling Knowledge: How much ever the organizational base be , if the prevalent organization culture is low on openness and sharing the organization would not be able to synergise on its knowledge base.Thus a lot of emphasis is put on the enabling processes taking care of the array of emotions and feelings , likes/dislikes, attitudes, sentiments etc. which the employee brings to workplace.

Ultimately to gain a competitive advantage in the marketplace, the use of knowledge is the most important factor. Technology is only a catalyst. The knowledge in heads of employees only become productive once it has become a part of products, systems, solutions and services.

Ekta


From India, Ahmadabad
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