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What are the important requirement of clause no. 5 of iso 9001:2008 qms standard. Regards priyanka
From India, Delhi
Dear,

Basically Clause No. 5 deals with Management Responsibility
Aimed specifically at top management. It lists activities and areas, which are the responsibility of top management to carry out themselves. It cannot be delegated away. The list of activities or sub requirements is in no particular order in terms of importance but rather reflect the process of strategic planning: from setting vision, defining goals, to measuring and discussing results.
5.1-Management Commitment
5.2-Customer Focus
5.3-Quality Policy
5.4-Planning*
5.5-Responsibility, Authority & Communication*
5.6-Management Review

According to me, the important requirement of clause no. 5 is Customer Focus and Quality Policy....as without customer you cant do business and without making proper quality policy, you cant do further procedure of ISO.......as whole process of ISO certification is based on Quality Policy which determines:-
-What you provide
-Your commitment to your quality system
-Your commitment to key role players necessary for a successful system

Quality Policy includes quality manual, quality objectives, management review,etc.
It is the top-level document of the system.

Regards,

Ruchira.

From India, Vadodara
Dear,
The important requirement of clause no. 5 is quality policy which includes quality manual, quality objectives, management review, etc. and also customer focus, as without fulfilling customer requirement you cant do business.
The process of registration of ISO certification starts with quality manual i.e. quality policy, on the basis on that you can have proper information.
Quality policy is nothing but its company's policy which determines company's maintenance of records, rules and regulations, n many other things. It shows company profile.
Hope above information is quite sufficient for u.
Regards,
Ruchira.

From India, Vadodara
Companies need ISO 9001 Registration for several different reasons. One reason is Market Pressure, a customer of yours asks you to become ISO 9001 Registered. Customers ask for ISO 9001 to make sure that their suppliers have a good quality management system in place. Another reason companies register is for the internal benefits. Registered companies experience internal improvements and increased profitability. Click Benefits to read more about this.
From India, Pune
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