Isoconsultantus
Iso Certification Provider
+3 Others

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Dear Sir,
Plzz. help me out by providing guidance related with Outsourcing clause in ISO 9001. As Our Company is certified with ISO 9001:2000 and soon going to be upgraded under ambit of 9001:2008 after Re-certification process. Certification agency intimated us to update our manuals as per requirement of 9001 :2008 norms. Our company deal with cargo handling & we outsourced vehicle hiring. For that purpose I require guidance for scope of outsourcing and what should i include in Quality Manual for outsourcing Process. If any can upload the same it would be a great help to me.
Thanks a lot.

From India, Delhi
Hi
A good effort covering a number of topics. Keep posting.
Regards
This link below can show more info, you can find them at: ISO 9001:2008 changes
Best rgs

From Vietnam, Bac Ninh
if any part of your organization processes is/are being done by anybody else out side the organization comes under out sourcing. but it is necessary the controlling out sourced processes if they affect the product/service conformity requirements. now question is what should be the limit of controlling it is to decide organization.
in your case, contract with transport company and renewal in time. labor contract etc. license to run transport company, legal requirements etc.
Transportation :
Depending on the customer requirements or contract requirements, the goods cleared from customers
are delivered to the customers by arranging the transport or sometimes the transportation is arranged
by the customers and goods are collected by them from the warehouse.

From India, Delhi
The term “outsourcing” has been discussed at length since the publication of ISO 9001:2000. In fact, it spurred guidance documents as well as articles to explain its use in subclause 4.1, as well as its relation to the purchasing process in subclause 7.4.1. In an attempt to clarify the intent, notes were added to subclause 4.1 that require the organization to identify processes to be completed by an external party and the factors influencing the nature and extent of control over these processes. The added text is in the form of notes, thereby serving to provide clarification--not additional requirements.
In reviewing the new note that clarifies the relationship of outsourcing to the organization’s purchasing process, it’s important to remember that this is just one of the methods that can be used to control the process. If the organization outsources a process to another party, such as a corporate headquarters, the purchasing process would not necessarily be sufficient to control the QMS implications of that process, so other methods would need to be established. Therefore, organizations need to analyze each process separately to determine the necessary controls.

From Vietnam, Hanoi
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