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Which of the following is the first function of management? – direction, forecasting, control, planning Planning.
KAIZEN is related to – Quality Improvement, Performance Improvement, Continuous Improvement, Production Improvement Quality Improvement
Which of the following is not a kind of ‘wage structure’ as per the criteria established by the Government of India? – minimum wage, living wage, fair wage, good wage
IBM India has restructured its organizations to enable employees who have contact with customers to be more involved in the
decision making process. This change is aimed at improving organizational efficiency. IBM is trying to – achieve a competitive
advantage through people, apply scientific principles, engaged in top down decision-making, achieve circular reasoning.

A Manager, who flies in, makes a lot of noise, makes many demands and then leaves is called – Strident Manager, Seagull Manager, Assmaggot, Boorish Manager
The concept of Employee Stock Ownership Plan (ESOP) was developed by – Norton Kaplan, Louis Kelso, Michael Porter, Jeffrey Pfeffer
The concept of Employee Stock Ownership Plan (ESOP) was developed by – Norton Kaplan, Louis Kelso, Michael Porter, Jeffrey Pfeffer
Which of the following certification is related to organisational health and safety – ISO 9000, ISO 9001, ISO 14000, ISO 18000
Maslow is associated with – need hierarchy, scientific management, group theory, administration scientific management
Which of the following certification is related to organisational health and safety – ISO 9000, ISO 9001, ISO 14000, ISO 18000 ISO 18000

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