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Face-to-Face Customer Service: How Does It Impact Your Experience?


Hello All, PFA video on face to face customer service. Regards, Kanika
From India, Delhi
Attached Files (Download Requires Membership)
File Type: zip Bad Customer Service #1.zip (6.86 MB, 2265 views)

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Hi Kanika,

Thank you for the useful post. The video clip illustrates how a hard-earned customer can be lost due to unfavorable behavior. Customer retention is an important aspect of an organization's profitability.

Regards,
Raj
From India, Bangalore
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Related Files & Downloads Shared By Members
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Human Resource Management (HRM) Community Journal & KnowledgeBase (Entry: 125804)

India, Delhi
30 September 2008 03.25.14 PM
Views: 5111 Replies: 1 Appreciations: 1

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