Hi, Guys,

I am attaching one more document on telephonic communication skills. It is quite an interesting document as it covers towards the end a few suggested professional statements or phrases. I hope you find it useful.

Regards,
Pooja

From United States, Boston
Attached Files (Download Requires Membership)
File Type: doc Listening SKills.doc (120.5 KB, 1816 views)

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Ms. Bhatia Puja,

The fact sheets on telephone communication skills are informative and useful for all. You have taken more efforts to post this training booklet.

Thanks and regards,

Saravana Kumar K
Group Manager - Personnel & HRD
Alfaraa Constructions / Industries / Properties
UAE, Dubai.

From United Arab Emirates, Abu Dhabi
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