dsv2500
44

Hi To All Cite HR Members I want to know one thing... Is there is any Difference between : - Key Result Area (KRA) and Key Performance Area (KPA) Thanks dsv
From India, Delhi
dsv2500
44

I am putting this post because In one of the interview I was asked the difference between Key Result Area and Key Performance Area. So, Is it any difference... Regards dsv
From India, Delhi
leolingham2000
260

KRA AND KPA

Key Result Areas

“Key Result Areas” or KRAs refer to general areas of outcomes or outputs for which a role is responsible. A typical role targets three to five KRA. KRAs are also known as key work outputs (KWOs).

Value

Identifying KRAs helps individuals: · Clarify their roles · Align their roles to the organisation’s business or strategic plan · Focus on results rather than activities · Communicate their role’s purposes to others · Set goals and objectives · Prioritize their activities, and therefore improve their time/work management · Make value-added decisions

Description

Key result areas (KRAs) capture about 80% of a work role. The remainder of the role is usually devoted to areas of shared responsibility (e.g., helping team members, participating in activities for the good of the organisation).

EXAMPLE

SALES [ KRAs]

-customer sales revenue

-customer servicing level

-merchandising

-accounts relationship

-key accounts / major accounts service

=======================================

KEY PERFORMANCE AREAS

These are the areas within the business unit, where an

individual or group, is logically responsible / accountable

for the results.

To manage each KRA, a set of KPI are set .

KRA and hence KPI is attributed to the person who

can have effect on the business results and is

self measured where applicable.

EXAMPLE

SALES

-sales target [ 15%] growth

CUSTOMER SERVICE

-raise service index by 6%

WAREHOUSING

-improve picking/ packing rate by 7%

You can have many KRAs/KPIs but 3/5 is workable

at best.

HOPE THIS IS USEFUL TO YOU.

REGARDS/ HAPPY DIWALI

LEO LINGHAM

From India, Mumbai
dreamguy
5

Hey lio, I knew the difference but the way you described it is commendable. you should go for book writing buddy, wat say:icon10: Regards
From India, Delhi
saritharani
Hello all !
I was working as HR Executive in one of the MNC's in Pune, now, I am looking for a job and preparing for interviews, could anyone please tell me, what all the HR interview questions will be asked in interviews. Could someone please post the questions so that I can prepare for it.
Thanks in advance


Prashanth Joseph
4

Re: Difference Between KRA and KPA?????????????????????????????? that was one the useful information. Up the same.
From India, Bangalore
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