svsrana
41

BARS is simply a way of converting subjective opinion into objective data.
for eg to differentiate between behaviours exhibited by a customer service rep.
in 1- plain hearing.
in 2 - nodding head, paraphrasing
and so on
companies use KRA/ KPIs in the first stage gradually moving on to Competence development.

From India, Delhi
ritpl.search
Hello All.... Could you please help me with the sample formats of Performance Appraisal Form ............. Regards Meghna
From India, Pune
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