| Re: Ex-Employee satisfaction survey form A very good attempt.
Yes, employees will be more likely to put down on paper what they might not have liked to discuss in person, so comments will be franker and more relevant.
However, you must followup and make sure, as best you can, that the form is filled in by the ex-employee within a week of resigning.
Also, as Predipta said, work out a policy that will let you discuss the comments made with the supervisor directly involved and get his counter comments also.
Make a separate file of these forms and mark the trends which appear - if there are certain areas which are constantly being highlighted, take it up with your superiors and the relevant supervisory staff to see how matters could be improved.
Jeroo |