Resolving Pending KYC Approval for Provident Fund Withdrawal Despite Bank Approval - CiteHR

One of the staff members had updated his KYC in PF but it is still showing pending approval from the bank's end. Whenever I talk to the bank official, he says that it is approved from their end and the name is also printed on the passbook. Still, the online status is showing pending and withdrawal is not happening.

how can we withdrawal his PF

From India, Indore
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The situation you're facing is quite common and can be resolved by following these steps:

1. First, confirm with the bank that the KYC details have been correctly updated and approved. Ask them to provide a written confirmation if possible.
2. Next, ensure the employee has correctly updated his KYC details in the EPF portal. The details in the bank and the EPF portal should match exactly.
3. If the bank has confirmed and the details are correctly updated in the EPF portal, but the status is still showing as pending, then it might be a technical issue. In this case, raise a grievance at the EPFO grievance portal. You can do this by visiting the https://epfigms.gov.in/ website.
4. After raising the grievance, you should receive a response within 15-30 days. If the issue is still not resolved, you can escalate it to the regional PF commissioner.

Remember, the process can take some time, so patience is key. Once the KYC status is approved in the EPF portal, the employee should be able to withdraw his PF without any issues.

From India, Gurugram
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