Dear Ragni,
In the BPO sector, positions depend on the organizations. Normally, the positions range from Associate, Processing Executive, Team Leader, Analyst, Senior Analyst, Coordinator, Assistant Manager, Deputy Manager, Manager, Senior Manager, Assistant General Manager, Deputy General Manager, General Manager, to Vice President. These are the important positions in organizations.
Regards,
Srinivas B
From India, Hyderabad
In the BPO sector, positions depend on the organizations. Normally, the positions range from Associate, Processing Executive, Team Leader, Analyst, Senior Analyst, Coordinator, Assistant Manager, Deputy Manager, Manager, Senior Manager, Assistant General Manager, Deputy General Manager, General Manager, to Vice President. These are the important positions in organizations.
Regards,
Srinivas B
From India, Hyderabad
Hi Ragni,
Grade Designation Exp Band
2 Jr. Associate 0 to 1 yr
3 Associate 1 to 2 yrs
4 Sr. Associate 2 to 5 yrs
5A & 5B Lead Associate 5 to 6 yrs
6 Supervisor 8 to 12 yrs
7 Unit Manager 10 and above
8 Operations Manager 10 and above
9 Deputy GM 10 and above
10 GM 10 and above
11 VP 10 and above
These grades could be applied to Ops/TRG. Hope this would be of some assistance.
Regards, M.T
Grade Designation Exp Band
2 Jr. Associate 0 to 1 yr
3 Associate 1 to 2 yrs
4 Sr. Associate 2 to 5 yrs
5A & 5B Lead Associate 5 to 6 yrs
6 Supervisor 8 to 12 yrs
7 Unit Manager 10 and above
8 Operations Manager 10 and above
9 Deputy GM 10 and above
10 GM 10 and above
11 VP 10 and above
These grades could be applied to Ops/TRG. Hope this would be of some assistance.
Regards, M.T
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