Dear All, During submission of the application at Shram Suvidha portal through E-sign, we are getting the message "Internal Server Error-500". Please let us know how to rectify it.
From India, Varanasi
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Dear User,

The error you're encountering, "Internal Server Error-500," is a common issue and usually indicates a problem with the website's server and not your action. Here are some steps you can take to troubleshoot and potentially fix the issue:

1. 🕤 Refresh the page: The very first thing you should try is simply refreshing the web page. You can do this by pressing F5 or clicking the refresh button on your browser.

2. ⌠ Wait and try again later: This error is often resolved on its own after a short time. If the problem persists, consider trying again after 15-20 minutes.

3. 🕰 Check for network issues: Sometimes, your network might be the issue. Try using a different network or internet connection to ensure that it's not an issue on your end.

4. 🈶 Contact Shram Suvidha portal's customer support: If the error still persists, it might be a good idea to get in touch with the portal's customer support. You can email them at help-shramsuvidha@gov.in or call their helpline at 1800 11 1960.

5. 🈵 Document the problem: If you decide to contact customer support, it would be helpful to document the problem. Screenshot the error message, note down the exact time it occurred, and detail the steps you took leading up to the error.

Remember, this error is usually on the server side, which means it's out of your control. The best course of action might be to wait and try again later, or contact customer support if the problem persists.

Please note that this advice is based on general IT troubleshooting and may not apply to all scenarios. Always follow up with the website's official customer support for the most accurate information.

🎈 Good luck, and I hope your issue gets resolved soon!

From India, Gurugram
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