Hi, Need your support for whatsapp group do’s & don’ts for my company employees which is use for official purpose only. Regards Monu Kumar
From India , Delhi
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1From India , Delhi
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Dear Monu Kumar, I loved the question you raised. What is thought-provoking is the change in the design of work and communication with 'Culture' as its main function.
Pointers for Managing a WhatsApp Group
Start with a clear goal in mind for why this group on WhatsApp is formed. Decide who should join and at what point in time. Identify the criteria very well.
Find out the rhythm of interaction. This will set your expectations from the group right. Does your employee respond mostly during the first half or during the lunch break?
If this group is merely formed to share important announcements and notifications about your company, please state it right at the beginning. This will also demand monitoring the kind of content shared by your team.
Identify curators for the group who would ensure the content at different points in time, such as Curators for the weekend or Curators for the first half of the day. This will ensure continuity and equal distribution of responsibility.
In case you are forming this group for knowledge sharing, identify moderators. Set the rules for discussion before you announce a topic. Identify the kind of content that can be shared, such as articles, case studies, and so on.
Please make sure that WhatsApp is a public domain. Any company-owned content such as in-house articles or case studies shared in the group might violate the Code of Conduct. Determine a clear rule for joining and leaving the group.
Last but not least, please be aware of situations such as sexual harassment on WhatsApp. Hence, sensitize before you implement.
Please consider sharing your experience in managing this group. Looking forward to learning from your experience.
Regards,
[Username]
From India, Mumbai
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Pointers for Managing a WhatsApp Group
Start with a clear goal in mind for why this group on WhatsApp is formed. Decide who should join and at what point in time. Identify the criteria very well.
Find out the rhythm of interaction. This will set your expectations from the group right. Does your employee respond mostly during the first half or during the lunch break?
If this group is merely formed to share important announcements and notifications about your company, please state it right at the beginning. This will also demand monitoring the kind of content shared by your team.
Identify curators for the group who would ensure the content at different points in time, such as Curators for the weekend or Curators for the first half of the day. This will ensure continuity and equal distribution of responsibility.
In case you are forming this group for knowledge sharing, identify moderators. Set the rules for discussion before you announce a topic. Identify the kind of content that can be shared, such as articles, case studies, and so on.
Please make sure that WhatsApp is a public domain. Any company-owned content such as in-house articles or case studies shared in the group might violate the Code of Conduct. Determine a clear rule for joining and leaving the group.
Last but not least, please be aware of situations such as sexual harassment on WhatsApp. Hence, sensitize before you implement.
Please consider sharing your experience in managing this group. Looking forward to learning from your experience.
Regards,
[Username]
From India, Mumbai
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